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SoftClouds
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Blog Post
_ 20 Apr, 23_ soft dev_ 0 Comments

Future of CRM/CX Technology in the Utility Industry: Trends & Predictions

As the utility industry evolves, customer relationship management (CRM) and customer experience (CX) technology have become increasingly important. From what I’ve witnessed, these technologies are designed to help utility companies better understand and engage with their customers, providing a more personalized and satisfying experience.

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