The utility industry is changing rapidly, with advancements in technology and innovation leading the way. As a result, changing customer expectations mean that that means that utilities are in a transitional phase.
Utilities | Oracle Service Cloud Background The client is a Fortune 1000 public utilities company based in Portland, Oregon. They’re a vertically integrated energy company that engages in the generation, wholesale purchase, transmission, distribution, and retail sale of electricity. The total utility plant assets are worth $12.15 billion, and retail revenues are over $2 billion. […]
Check out the CX for Utilities – 2023, CX Use Cases & Top 5 Technologies Diving Utilities
Utilities | Oracle Service Cloud Background Founded nearly 200 years ago, the client operates one of the world’s largest energy delivery systems and provides utilities to over 10 million people. The client’s total assets are over $60 billion USD, and its revenue is over $13 billion USD annually. The client plans to provide 100% clean […]
Utilities | Oracle Service Cloud Background This client is a Fortune 1000 public utility based in Pacific Northwest. They’re a vertically integrated energy company. They engage in the generation, wholesale purchase, transmission, distribution, and retail sale of electricity. The total utility plant assets are worth $12.15 billion, and retail revenues are $2.08 billion. By 2050, […]