Medical Devices | Oracle Field Service Cloud Background Founded in 1980, the client is a medical device and software manufacturer for advance emergency care. Its solutions save lives while increasing clinical and operational efficiencies. With products for defibrillation and cardiac monitoring, circulation enhancement and CPR feedback, supersaturated oxygen therapy, data management, ventilation, therapeutic temperature management, […]
Manufacturing | Oracle Field Service Cloud Background The client manufactures a smart water cooler that customizes high-quality flavored and sparkling beverages without needing disposable bottles or cans. Its water coolers are internet-enabled IoT devices. The client is modernizing its field service operation to improve operational efficiency and provide the best experience to its customers. The […]
Cleaning | Oracle Field Service Background The client is a family-owned and operated business located on the East Coast with residential and commercial drain cleaning and septic tank pumping. The company has over 30 employees and a fleet of trucks with the latest equipment based on a 30,000 square-foot facility. Challenges Before implementation of SoftClouds’ […]
In a world where customer expectations have increased drastically due to the technological advancements and efficiency, Field Service Management (FSM) is in high demand