SoftClouds provided a comprehensive 360-degree solution that was innovative and utilized a variety of platforms, including Salesforce Knowledge.
Manufacturer | Oracle Field Service Cloud Background The client is a smart water cooler manufacturer. Their coolers customize high-quality flavored and sparkling beverages without needing disposable bottles or cans. Its water coolers are internet-enabled IoT devices. The client is modernizing its field service operation to improve operational efficiency and provide the best experience to its […]
Manufacturing | Oracle CPQ Background The client is an ISO-certified company manufacturing commercial and industrial centrifugal pumps to the world’s most demanding engineering specifications and military standards. The company is well established and has been around for almost 80 years. Challenges Before implementing SoftClouds’ solution, the client encountered various challenges like dealing with complex product […]
Distributor | Oracle Engagement Cloud Background The client is the largest distributor of Eaton Aeroquip fluid conveyance products, and a distributor of Flexfab, LORD, and Thermoid parts. The company was awarded AS9100 certification in 2006 for quality management systems for a distributor, for assembly of OEM components, and as a manufacturer of engine harnesses. Challenges […]