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SoftClouds
  • Home
  • Solutions
    • Cloud
    • CX
    • ERP
    • Mobile
    • Industries
  • Company
    • Awards
    • Careers
    • CSR
    • Customers
    • Partners
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    • Blog Articles
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    • eBooks
    • Infographics
    • News Stories
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Blog Post
Knowledge in Oracle Service Cloud — Picking KA vs KF?
_ 17 Aug, 17_ admin_ 0 Comments

Knowledge in Oracle Service Cloud : KA vs KF

Knowledge Management plays a critical role in the success of a Customer Relationship Management (CRM) implementation, and for good reasons.

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Blog Post
_ 13 Sep, 16_ admin_ 0 Comments

Tempting KF Users Into Considering KA

KA is a cloud knowledge management (KM) solution within Oracle Service Cloud designed to meet customer demands for modern, multi-channel customer service and support.

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