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SoftClouds
  • Home
  • Solutions
    • Cloud
    • CX
    • ERP
    • Mobile
    • Industries
  • Company
    • Awards
    • Careers
    • CSR
    • Customers
    • Partners
    • Reviews
    • Team
  • Resources
    • Blog Articles
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    • eBooks
    • Infographics
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Blog Post
KCS Version
_ 27 Dec, 17_ admin_ 0 Comments

KCS Version 6

Knowledge Centered Support (KCS) is a particular methodology to create and maintain content in a Knowledge Management System (KMS).

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Blog Post
Knowledge Mining in Service Tickets
_ 23 May, 17_ admin_ 0 Comments

Knowledge Mining in Service Tickets

This idea is one of the cornerstones of Knowledge Centered Support (KCS) methodology of knowledge management, which has been proven to be quite effective in establishing an effective KB.

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