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SoftClouds
  • Home
  • Solutions
    • Cloud
    • CX
    • ERP
    • Mobile
    • Industries
  • Company
    • Awards
    • Careers
    • CSR
    • Customers
    • Partners
    • Team
  • Resources
    • Blog Articles
    • Case Studies
    • eBooks
    • Events
    • Infographics
    • News Stories
  • Contact Us
Blog Post
Step into the FUTURE with Oracle Knowledge Advanced
_ February 18, 2021_ admin_ 0 Comments

Future of Oracle Knowledge Advanced

Knowledge management (KM) is a process to create, share feedback, continuous improvement and share ideas, solutions across all channels.

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Blog Post
Knowledge in Oracle Service Cloud — Picking KA vs KF?
_ August 17, 2017_ admin_ 0 Comments

Knowledge in Oracle Service Cloud : KA vs KF

Knowledge Management plays a critical role in the success of a Customer Relationship Management (CRM) implementation, and for good reasons.

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Blog Post
12 Features that might tempt KF users into considering KA
_ September 13, 2016_ admin_ 0 Comments

Tempting KF Users Into Considering KA

KA is a cloud knowledge management (KM) solution within Oracle Service Cloud designed to meet customer demands for modern, multi-channel customer service and support.

LEARN MORE ♥239

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