A good CX means your customers will spend more. 86% of buyers are willing to pay more for a great customer experience.
Check out our Automotive – OSvC – SoftClouds – An Innovative Digital Transformation infographic
The benefits of a DevOps approach include continuous improvement, agility, and a shorter time to value.
Check out the Top 10 Successful CX Strategies 2022
Oracle Service Cloud provides a complete next generation cloud-based platform for managing all interactions with customers, supporting multiple channels, complex workflows, and online forms.
Digital Transformation Roadmap to Success Enter your Email to share “8 Tips to Maximize your Mentorship” by Asokan Ashok. By clicking Submit you agree that your personal data will be provided to SoftClouds and used in accordance with the SoftClouds Privacy Policy It is a fact that effective digital strategies prioritize a handful of interventions. […]
As a famous saying goes – Real Change Takes Place in Deep Crisis. With the COVID19 crisis, face-to-face interactions have waned due to social distancing and shelter-in-place.
What type of technology digitally transforms a business?
Digital transformation explained for every main role in an organization
Using Decision Trees in Support Centers Decision Trees (DTs), like those that can be created in AnswerFlow/Process Wizard using Oracle Knowledge or Guided Assistance using Oracle Service Cloud are basically automated process flows that instruct users through a series of steps to resolve an issue or find information on a specific topic. With each step, a DT […]