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SoftClouds
  • Home
  • Solutions
    • Cloud
    • CX
    • ERP
    • Mobile
    • Industries
  • Company
    • Awards
    • Careers
    • CSR
    • Customers
    • Partners
    • Reviews
    • Team
  • Resources
    • Blog Articles
    • Case Studies
    • eBooks
    • Infographics
    • News Stories
    • Press Releases
    • Videos
    • Webinars
  • Contact Us
Infographic
I cannot give you the formula for success, but I can give you the formula for failure. It is: Try to please everybody. - Herbert Bayard Swope
_ 08 Mar, 23_ soft dev_ 0 Comments

CX for Utilities 2023

Check out the CX for Utilities – 2023, CX Use Cases & Top 5 Technologies Diving Utilities

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Blog Post
_ 27 Jan, 23_ soft dev_ 0 Comments

Improving Customer Experience for Utility Companies​

CX platforms are an excellent resource for utilities to disperse customers’ data across departments. Still, as new developments unfold in the state of energy, it’s essential that utilities continually evaluate their current CX solution.

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Blog Post
Reinventing Customer Service: Oracle Service Cloud & Digital Trifecta
_ 11 Jan, 21_ admin_ 0 Comments

Reinventing Customer Service: OSvC & Digital Trifecta

For the consumers of today, customer experience (CX) is the number one priority. Instant gratification is ingrained in the expectations of the customer and is the “latest golden standard” in customer experience

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Blog Post
personalization-t
_ 23 May, 19_ admin_ 0 Comments

Personalization & Customer Experience

80% of consumers consider their experience with a company to be more important than its products and services.

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Blog Post
6 Tips for Success in Customer Retention
_ 03 Nov, 17_ admin_ 0 Comments

Tips for Success in Customer Retention

Developing a good customer retention strategy is key for any business. Although companies focus their efforts on generating business from new customers, keeping current customers is even more important.

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