Customer Relationship Management software (CRM) hasn’t changed a lot since the 1990s, except that it moved from on-premise systems to the cloud. In most enterprises, customer data is still siloed and manually entered into their CRM.
Customer Relationship Management software (CRM) hasn’t changed a lot since the 1990s, except that it moved from on-premise systems to the cloud. In most enterprises, customer data is still siloed and manually entered into their CRM.