Industrial | Oracle CPQ Background The client is a global equipment manufacturer concentrating on chemical, food, beverage, and pharmaceutical processing with operations in more than 30 nations and sales in more than 140 countries across the globe. They specialize in building, researching, and testing various industrial-based processing equipment. They have over $1 billion in revenue. […]
Industrial | Oracle Engagement Cloud Background The largest private-held designer, marketer, and producer of the best tile and natural stone in the United States. Their expertise includes providing one of the most comprehensive interior and exterior products for both residential and commercial enterprises. Challenges Before implementing SoftClouds’ solutions, the client encountered various challenges like handling […]
Distributor | Oracle CPQ & OEC Background The client is a global leader in sourcing and distributing pharmaceutical supplies for over 30+ years in clinical trials. They’re an agile supplier with expertise in new regulations and drug demands. Their facilities are fully staffed with clinical trial supply specialists that oversee logistics and depot management. Challenges […]
This case study is about a pharmaceutical company. It discusses the benefits of implementing Oracle CPQ and other solutions.
Financial | Oracle Service Cloud Background The client is a member-owned, not-for-profit, full-service financial institution regulated by the National Credit Union Administration (NCUA). Their focus is on guiding its members towards financial success and operate a network of credit unions and ATMs across the West. Challenges No proper system to maintain Inefficient customer service management […]
Utilities | Oracle Service Cloud Background This client is a Fortune 1000 public utility based in Pacific Northwest. They’re a vertically integrated energy company. They engage in the generation, wholesale purchase, transmission, distribution, and retail sale of electricity. The total utility plant assets are worth $12.15 billion, and retail revenues are $2.08 billion. By 2050, […]
Automotive | Oracle Cloud Infrastructure Background The client is a Japanese multinational automaker in Fuchu, Hiroshima. They engage in Sky Active technology for the newest generation of automakers. Their retail revenues advanced 6% to 922.6 billion yen ($8.37 billion) in January-March. Challenges Before implementing SoftClouds solutions, the client encountered higher cost management for hardware to […]
Telecom | Oracle Service Cloud Background The client is a global leader in communications helping millions of businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from everywhere and anytime. Challenges The client wanted to improve their business process due […]
Cleaning | Oracle Field Service Background The client is a family-owned and operated business located on the East Coast with residential and commercial drain cleaning and septic tank pumping. The company has over 30 employees and a fleet of trucks with the latest equipment based on a 30,000 square-foot facility. Challenges Before implementation of SoftClouds’ […]
Distributor | Oracle CPQ & OSvC Background The client is based in California and is a multi-generational family business. It grew from a small restaurant supply house into a multi-million-dollar distributor of stock and custom cardboard boxes, wine shipment containers, and janitorial supplies and equipment. Challenges Before implementation of Oracle’s incentive compensation management solutions, the […]