Case Studies

Utilities | Oracle Service Cloud

Utilities | Oracle Service Cloud Background The client is a Fortune 1000 public utilities company based in Portland, Oregon. They’re a vertically integrated energy company that engages in the generation, wholesale purchase, transmission, distribution, and retail sale of electricity. The total utility plant assets are worth $12.15 billion, and retail revenues are over $2 billion. […]

Case Studies
Utilities OSvC

Utilities | Oracle Service Cloud

Utilities | Oracle Service Cloud Background Founded nearly 200 years ago, the client operates one of the world’s largest energy delivery systems and provides utilities to over 10 million people. The client’s total assets are over $60 billion USD, and its revenue is over $13 billion USD annually. The client plans to provide 100% clean […]

Case Studies

Aerospace | Salesforce

Aerospace | Salesforce Background The client is an innovative public launch service provider and aerospace manufacturer. They create and operate state-of-the-art satellites for the United States space-based missile defense program. The company also operates lightweight orbital rockets, which provide dedicated launches for small satellites, and plans to build a giant rocket in the next few […]

Case Studies

Logistics | Oracle Engagement Cloud​

Logistics | Oracle Engagement Cloud Background The client started as a one-truck operation in 1927 and has transformed into an integrated network of 5 sister companies. It provides relocation, logistics, warehousing, and freight forwarding services to businesses, households, and military customers worldwide, with wholly-owned assets in Hawaii, Alaska, Guam, and the Mainland. The client provides […]

Case Studies
institute osvc case study

Institute | Oracle Service Cloud

Institute | Oracle Service Cloud Background This client is an institute dedicated to advancing the painting and coatings application industry through quality standards and assurance. Since 1996, it has served architectural and industrial paint and coating manufacturers, specifiers, painters, and contractors. It’s a vital global resource for the coatings industry and North America’s leading paint […]

Case Studies

Financial | Oracle Engagement Cloud​

Financial | Oracle Engagement Cloud Background This client started in 1979 when a group of visionaries joined forces to provide employees in the technology industry with leading-edge financial services. 40 years later, the client has become one of California’s largest credit unions with 7 community branches and more than 63,000 members. The client provides free […]