Utilities | Oracle Service Cloud Background The client is a Fortune 1000 public utility based in Portland, Oregon. They are a vertically integrated energy company and engages in the generation, wholesale purchase, transmission, distribution, and retail sale of electricity. The total utility plant assets are worth $12.15 billion, and retail revenues are over $2 billion. […]
Utilities | Oracle Service Cloud Background Founded nearly 200 years ago, the client operates one of the world’s largest energy delivery systems and provides utility services to over 10 million people. The client’s total assets are over $60 billion USD, and its revenue is over $13 billion USD annually. The client plans to provide 100% […]
Manufacturer | Salesforce Background The client is an innovative public launch service provider and aerospace manufacturer. They create and operate state-of-the-art satellites for the United States space-based missile defense program. The company also operates lightweight orbital rockets, which provide dedicated launches for small satellites, and plans to build a giant rocket in the next few […]
Logistics | Oracle Engagement Cloud Background The client started as a one-truck operation in 1927 and has transformed into an integrated network of 5 sister companies. It provides relocation, logistics, warehousing, and freight forwarding services to businesses, households, and military customers worldwide, with wholly-owned assets in Hawaii, Alaska, Guam, and the Mainland. The client provides […]
Financial | Oracle Engagement Cloud Background This client started in 1979 when a group of visionaries joined forces to provide employees in the technology industry with leading-edge financial services. 40 years later, the client has become one of California’s largest credit unions with 7 community branches and more than 63,000 members. The client provides free […]
Institute | Oracle Service Cloud Background This client is an institute dedicated to advancing the painting and coatings application industry through quality standards and assurance. Since 1996, it has served architectural and industrial paint and coating manufacturers, specifiers, painters, and contractors. It’s a vital global resource for the coatings industry and North America’s leading paint […]
Medtech | Oracle Field Service Cloud Background Founded in 1980, the client develops and markets medical devices and software solutions that help advance emergency care and save lives while increasing clinical and operational efficiencies. With products for defibrillation and cardiac monitoring, circulation enhancement and CPR feedback, supersaturated oxygen therapy, data management, ventilation, therapeutic temperature management, […]
Manufacturing | Oracle Field Service Cloud Background The client manufactures a smart water cooler that customizes high-quality flavored and sparkling beverages without needing disposable bottles or cans. Its water coolers are internet-enabled IoT devices. The client is modernizing its field service operation to improve operational efficiency and provide the best experience to its customers. The […]
Industrial | Oracle CPQ Background The client is a global equipment manufacturer concentrating on chemical, food, beverage, and pharmaceutical processing with operations in more than 30 nations and sales in more than 140 countries across the globe. They specialize in building, researching, and testing various industrial-based processing equipment. They have over $1 billion in revenue. […]
Industrial | Oracle Engagement Cloud Background The largest private-held designer, marketer, and producer of the best tile and natural stone in the United States. Their expertise includes providing one of the most comprehensive interior and exterior products for both residential and commercial enterprises. Challenges Before implementing SoftClouds’ solutions, the client encountered various challenges like handling […]