IT Services | Oracle CPQ
Background:
The client is an American multinational company headquartered in California specializing in Internet connection and data centers. The company is a leader in the global co-location data center market share, with 229 data centers in 27 countries on five continents.
Challenges:
Before Implementing SoftClouds’ solutions, the client encountered various challenges like handling outdated sales processes and systems, along with the following:
Solutions:
SoftClouds provided a comprehensive 360-degree solution that was innovative and utilized a variety of platforms, including Oracle CPQ Cloud. We engaged in the design, architecture, and implementation of better business processes, such as:
- Seamless quote process and channel quoting
- Budgetary quotes via the partner portal
- Leverage sample UI templates with JET UI
- Multiple languages and currencies
- Integration with Salesforce and Google maps
Outcomes:
SoftClouds was able to efficiently reorganize and bring the client’s processes up to date to ensure the project’s success. As a result, the client obtained these benefits:
- Simplified quoting process and user interface
- Guided selling
- Systematically handled complex sales and approval process
- Automated complex formulas
- Sync data between CPQ and partner portal
- 60 % reduction in quote creation time
- 100 % accuracy
Quote
My team understood the complex and dynamic business rules and rationalized the product structure, and used a data-driven approach to implement the solution in Oracle CPQ. They enabled a dynamic pricing engine based on attributes, customers, IBX, and country and simplified the sales process. I’m pleased with how they quickly implemented these changes.