Background
An international power vehicles manufacturer operating in multiple countries across the world with over $14 billion in revenue. They deal with power vehicle products like motorbikes, watercraft, ATVs, all-terrain vehicles, cruisers, etc.
Challenges
Prior to the digital transformation, these were the challenges faced by the international power vehicles manufacturer:
- Creating, monitoring, & tracking any process was complex due to old mainframe system
- Lack of proper warranty management
- Difficulty in generation of customized reports
- Old & stale data that was dated over 50 years