Aerospace | Salesforce

Aerospace  Salesforce


The client is an innovative public launch service provider and aerospace manufacturer. They create and operate state-of-the-art satellites for the United States space-based missile defense program. The company also operates lightweight orbital rockets, which provide dedicated launches for small satellites, and plans to build a giant rocket in the next few years.


Before the implementation of the strategic and innovative solution from SoftClouds, the client encountered various challenges, such as having different systems for their sales operations, along with the following:

  • Difficulty tracking business units & their product lists, preventing accurate ROI data
  • Trouble with creating & managing rules for each business unit, leading to more internal confusion among team members
  • Difficulty establishing sales opportunity stages for each unit & unable to evaluate product demand correctly
  • Unable to generate KPI reports for management review, hindering company growth


SoftClouds provided a comprehensive 360-degree solution that was innovative and utilized a variety of platforms, such as Salesforce. We engaged in the design, architecture, and implementation of a new solution for better business processes, including:

  • Implemented Salesforce sales solution for launch & space systems business units
  • Implemented an end-to-end sales opportunity management process
  • Provided custom solutions for satellite launch business of mission & milestone management
  • Established custom client solutions for components & parts business
  • Sent auto-notifications about closure & billings to finance teams


SoftClouds was able to efficiently reorganize and bring the client’s processes up to date to ensure the project’s success. As a result, the client obtained these benefits:

  • Increased efficiency in sales opportunity management, significantly improving ROI
  • Enhanced customer experience with better user adaptability of the application
  • Increased data visibility for proposal & finance teams, providing better visibility of the sales pipeline for growth management & planning
  • Reduced turnaround time by enabling real-time meeting updates, streamlining internal workflows & improving communication between business units


"Our team at SoftClouds created a complete sales automation solution to have multiple business units, simplify the processes, improve customer experience, and increase the client’s revenue by enabling them to receive insight into sales transactions."