Job Title:

Oracle Field Service Cloud Developer

Location:

India Only (Remote)

Job Description:

Certified Oracle Field Service Cloud Developer will have expert level knowledge and experience configuring and designing/redesigning Oracle Field Service (formerly known as TOA).

Responsibilities:

  • Gather business requirements and document fit gap analysis to design.
  • Collaborate with IT/business and development teams.
  • Present Cloud functional application guidance to team regarding Cloud best practices during implementation.
  • Configure, integrate, maintain, and enhance Oracle Field Service Cloud features to meet business requirements.
  • Oracle Field Service Techno Functional expertise in the following subject areas:
    o Environment Setup
    o System Administration
    o Configure Capacity
    o Setup collaboration groups and helpdesk users
    o Configure message scenarios
    o Set up an activity filter for routing
    o Configure/develop Plug-In
    o Set up daily extract file structure
    o Routing Automation (Routing process, profiles, plans, Strategy, Visualization, Troubleshooting)
    o Oracle Field Service Capacity/Quota Management
    o Analytics/Dashboard
    o Integrate OFSC with OSvC, OEC, OAC, BI, HCM, Mobile apps, ERP and CRM.
    o Integrate with DocuSign or Third-party apps
  • Manage service requests and coordinate effectively with Oracle Cloud Support.

    • Qualifications:

  • Must have 5+ years of hands-on experience in Oracle Field Service Cloud: implementation, consultation, and
    production support.
  • Minimum 3+ years of experience in OFS integration with Oracle Sales/Engagement/Subscription Cloud, mobile
    apps and enterprise On-premise apps
  • Experience with the following technologies is desirable: HTML, CSS, JavaScript, and web services.
  • Good oral and written communication skills

    • Education:

  • Master’s degree in computer science or equivalent
  • Certification in Oracle Field Service Cloud Implementation
    • Interested? Send your Resume and Cover Letter to info-at-softclouds.com
    contact us