Salesforce.com, the market and technology leader in on-demand business services, with 44 % of the Hosted Customer Management market continuing its stellar growth in cloud computing area. As a partner SoftClouds offers various services in implementing Salesforce.com solution to mid and enterprise level companies.
SoftClouds offers a comprehensive set of services to help enterprises realize the full benefits of Salesforce CRM. Key elements include:
- Discovery, mapping and modeling of sales or support business processes
- Early prototyping of new processes in salesforce.com
- ROI/TCO analysis in the discovery and project phases
- Customization of salesforce.com to enable best practice sales, marketing or support processes
- Migration to salesforce.com from legacy on-premise systems and integration with other core systems
- IT and business user training and change management
- In addition, SoftClouds extends the capabilities of Salesforce through custom development and products built on the force.com platform.
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Why you need SoftClouds, because you benefit from:
- Knowledge gained from thousands of salesforce.com initiatives
- Extensive experience with complex integration and data migration projects
- Consultants whose experience dates back to salesforce.com's earliest success
- Stakeholder representation on project team
- Business processes clearly understood and documented
- Identifiable and measurable metrics
- Focus on usability and user productivity
- Continuous improvement & optimization
- Change management discipline
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