|
Microsoft Dynamics CRM 4.0 (MS CRM) is quite simply the fastest and easiest way to add CRM capabilities to any organization that uses Microsoft Office products or Outlook. Because it was designed to partner with Outlook, MSCRM delivers lower training costs, broader user adoption, less application-switching, higher productivity, and an incredibly rapid ROI.
MS CRM can give direct access to customer information through Microsoft Outlook, enabling access to the information the User need when they need it, in the office or on the road. MSCRM lets you work the way you want to work with features such as:
- Tight integration with Microsoft Office and Outlook, allowing employees to easily pull information from MSCRM into Office applications such as Microsoft Excel spreadsheet software and Word.
- Quick and easy access to your data through context-sensitive information for populating forms or taking next steps without changing screens.
- Customized workspaces that allow users to create, save, and reuse favorite views of customer data without the distraction of unneeded information.
- Service Calendar that allows service schedulers and dispatchers to schedule activities by resource, time, or service.
- Powerful reporting and analysis tools that make it easy to identify opportunities and problems at a glance.
- Great mobile support that allows field workers to get instant access to customer data from any personal digital assistant (PDA), laptop, or browser.
Microsoft Dynamics CRM is available to customers in a variety of subscription or ownership models:
On-premise: customers may choose to purchase the licenses and run the application on their own servers.
On-demand: customers may subscribe to the software on a per user per month basis from one of many global hosting partners or directly from Microsoft.
|
|
