Job Title:
Oracle Field Service Cloud Developer
Location:
India Only (Remote)
Job Description:
Certified Oracle Field Service Cloud Developer will have expert level knowledge and experience
configuring and designing/redesigning Oracle Field Service (formerly known as TOA).
Responsibilities:
- Gather business requirements and document fit gap analysis to design.
- Collaborate with IT/business and development teams.
- Present Cloud functional application guidance to team regarding Cloud best practices during implementation.
- Configure, integrate, maintain, and enhance Oracle Field Service Cloud features to meet business requirements.
-
Oracle Field Service Techno Functional expertise in the following subject areas:
- Environment Setup
- System Administration
- Configure Capacity
- Setup collaboration groups and helpdesk users
- Configure message scenarios
- Set up an activity filter for routing
- Configure/develop Plug-In
- Set up daily extract file structure
- Routing Automation (Routing process, profiles, plans, Strategy, Visualization, Troubleshooting)
- Oracle Field Service Capacity/Quota Management
- Analytics/Dashboard
- Integrate OFSC with OSvC, OEC, OAC, BI, HCM, Mobile apps, ERP and CRM.
- Integrate with DocuSign or Third-party apps
- Manage service requests and coordinate effectively with Oracle Cloud Support.
Qualifcations:
- Must have 5+ years of hands-on experience in Oracle Field Service Cloud: implementation, consultation, and production support.
- Minimum 3+ years of experience in OFS integration with Oracle Sales/Engagement/Subscription Cloud, mobile apps and enterprise On-premise apps
- Experience with the following technologies is desirable: HTML, CSS, JavaScript, and web services.
- Good oral and written communication skills
Education:
- Master’s degree in computer science or equivalent
- Certification in Oracle Field Service Cloud Implementation
Interested? Send your Resume and Cover Letter to info-at-softclouds.com