INDIA

• Responsible for configuring and customizing Oracle Sales Engagement Cloud according to user requirements under the guidance of the System Integrator
• Develop and maintain solutions to ensure that the Oracle Cloud CRM system meets the needs of the organization in terms of functionality and quality.
• Help automate and streamline delivery using our manual and test automation framework.
• Responsible for building solutions to extract, transform and load data from legacy cloud and on-premise CRM to the corresponding Oracle Cloud environments.
• Maintain multiple user roles, hierarchy, security, profiles, workflow rules, etc.
• Participate in cross-functional teams that address strategic business, integration issues involving CRM and service operations.
• Implementing and managing various complex sales, marketing, and services business processes within multiple Org using Oracle CX product suite.
• Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.

• 3-5 years of experience in implementation in OEC with strong CRM background
• Must have worked in 3 full project lifecycles of OEC implementation
• You should be well-versed in CPQ, Salesforce, CRM, and ERP architecture.
• 3+ years of experience functioning as an Oracle Engagement Cloud Developer.
• Understand key concepts/modules like account management, contact management, lead management, campaign management, opportunity management, service request, territory rules, etc.
• Expertise in job roles and duties for data security and access privilege.
• Experience in application extension/configuration, ex. create/modify fields, triggers, object workflows, global functions, etc.
• Should have strong knowledge of data migration from Other CRM products (Salesforce, CRM OD, etc.) to Oracle Engagement Cloud.
• Experience in enterprise application integration is preferred – EBS, JD Edwards, ERP Cloud, CPQ, Eloqua.
• Good knowledge of Groovy scripting.
• Expertise in data import management and batch load process
• Should have knowledge of assignment manager, reporting, and data importing.

• Must be able to lead the discovery and design workshops with customers for Incentive compensation
• Must be able to provide the optimized design for commissions, claw-backs, and payments
• Must have working experience in developing the most complex compensation plans, credit rules, payment plans.
• Must have working experience in developing an application for custom expressions, custom data sets and OOTB expressions
• Must have experience in pl/sql scripting
• Must be able to build OTBI reports, complex data models, and BI publisher reports.
• Must be able to diagnose the issues and troubleshoot the logic
• Ability to build data integration between systems

• Bachelor’s Degree in Engineering or Computer Science or related field required.

Interested? Send your Resume and Cover Letter to info-at-softclouds.com